Privacy

PRIVACY POLICY

The collection and storage of personal information submitted to AJOTO is governed by the UK Data Protection Act (2003). This means your details will not be divulged to third parties and we will not send you promotional information, by e-mail or post, unless you agree to it. Under the Data Protection Act, you retain the right to access and modify any data about you held by AJOTO. When you visit the ajoto.com website, or when you register your details or purchase from ajoto.com, you agree to be governed by AJOTO’s terms and conditions. 

AJOTO is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used for the purpose it was collected for, in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. The last updated in May 2022

WHAT ARE COOKIES?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows our website or a third-party to recognise you and make your next visit easier and the website more useful to you.

Cookies can be "persistent" or "session" cookies.

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. 

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

COOKIE POLICY

AJOTO ("us", "we", or "our") uses cookies on our website. By using our website, you consent to the use of cookies. 

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on our website, your choices regarding cookies and further information about cookies.

HOW AJOTO USES COOKIES

When you use and access our website, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the website, to provide analytics, to store your preferences and to make the online shopping experience more useful and enjoyable.

We use both session and persistent cookies on our website and we use different types of cookies to run the website: 

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.Analytics cookies. We may use these to track the number of visits an anonymised user makes to our website and which pages they access.Ecommerce cookies. We may use cookies to store an anonymised users shopping cart and items for access later.

BRIEF OVERVIEW

AJOTO Uses 'analytics' cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don't like, as well as ways we can improve the website and its content. Cookies are used for a variety of other reasons, for example, to safeguard your privacy when browsing the site. Please note that our cookies do not store your personal information, such as your name, address, telephone or email.

WHAT WE COLLECT

We may collect the following information:

•Name and Surname

•Contact information including email address

•Demographic information such as postcode, preferences and interests

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

•Internal record keepingWe may use the information to improve our products and services

•We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

•From time to time, we may also use your information to contact you for market research purposes.

•We may contact you by email, phone, fax or mail.

•We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at studio@ajoto.com

You can unsubscribe at any time using the unsubscribe link in the email marketing promotion

We will not sell, distribute or lease your personal information to third parties unless we have your permission, or are required by law to do so. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

TERMS AND CONDITIONS

Products displayed on this website are available while stocks permit and can be removed without any prior notice. The pricing and descriptions of products can also be amended at any point without notice being given. 

By entering the AJOTO website you agree to abide by the Terms and Conditions of use. A placement of an order online indicates your acceptance of these Terms & Conditions.

Orders shall be accepted at our sole discretion but will normally be accepted if the goods that you order are available and your credit card is authorised for the transaction. Your card will be charged automatically when you place your order. If for any reason we are unable to fulfill your order, a full refund will be given.

The contract between us (AJOTO) and you (the customer) becomes binding when we send you an invoice (with your goods). You will own the goods once they have been delivered to the address specified and when we have received cleared payment for the goods in full. Until that time then we will retain title to the goods. We will contact you if there are any problems.

Prices quoted to you are the prices set at the time. If for any reason they are increased we will let you know by e-mail and inform you prior to processing your order. We will accept your order when we send you an invoice with your goods.

We do try to ensure the pictures of the goods on our website are accurate. We aim to display the colours of our products as accurately as possible, however as resolution, print methods and screen settings can affect how an item is displayed the accuracy of colours and texture cannot be guaranteed to match the items shown in the photography.